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Health care is rapidly changing, and one thing has become clear over the last few years: Many physicians are finding their patients are not highly satisfied with their care. A big factor at play in dissatisfaction with services is deterioration of the doctor/patient relationship.
No one likes to feel rushed when discussing something as important as health. But the truth is, physicians are busier than ever. They manage a heavy caseload and may even juggle hospital rotations and a private practice. As a result, many patients do feel rushed or believe that their health is not being prioritized by their physicians.
While busy schedules are unavoidable for many physicians, the problem may actually lie with the management of physician scheduling. In many cases, overbooking of physicians or mistakes in scheduling may be partially to blame for the difficulties faced in doctor/patient relationships.
Because of this, as a hospital administrator, it is more important than ever that you find an efficient and reliable method for shift scheduling. This is where physician scheduling software can become a very valuable asset, making your job easier and improving patient satisfaction.
Here are just a few of the key benefits you receive when you use physician scheduling software.
Avoid overbooking: Using software for physician scheduling is the first step to avoiding overbooking. This software is the most accurate way to schedule shifts and appointments for all areas of medicine, and it works especially well for emergency medicine scheduling. By avoiding overbooking, hospital administrators can help ensure that physicians have more time to devote to each patient.
Easily accessible: Because scheduling software is built with busy physicians in mind, it is designed to be accessed via any smartphone or computer with an Internet connection. Additionally, hospital administrators can communicate changes through text message, email, page or phone call. An easily accessible schedule with multiple communication options is very important to avoiding miscommunication between hospital administrators and physicians concerning their schedules.
Manage requests: As a hospital administrator in charge of many schedules of numerous physicians, it is no easy task managing the individual requests of each physician. Managing these requests by hand may increase scheduling mistakes. Use of a physician scheduling software decreases these mistakes significantly, because each physician can load his or her requests into the software individually.
Generates statistics: One factor that may lead to overbooking is inaccurately predicting patient census in your hospital. There are many factors at play in predicting how many patients will need to be seen by a physicians on any given day. Forecasting plays an important role in creating a physician schedule, and physician scheduling software can help with handling the unpredictability of the patient census more efficiently.
Improving the doctor/patient relationship may be the key to increasing patient satisfaction. Through the use of scheduling software, hospital administrators can play a large role in strengthening that relationship by avoiding overbooking and enabling each patient to spend adequate time with his or her doctor.
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