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As the medical industry moves rapidly toward automation, it's essential your medical practice is equipped with innovative automation features and tools to improve your workflow and enhance your patients' care. Here are 5 ways you can automate your medical practice.
1. Software
A simple way of eliminating wasted time in your medical practice is by using automation effectively. You can automate some things relatively easily with the right tools and physician scheduling software, such as:
• Appointment reminders through email and text so physicians spend less time on the phone
• Electronic patient intake forms you pull into your EHR automatically
• Reporting of lab results through a patient portal
• EHR templates for reducing data entry during documentation and charting
• Integrated billing software and EHR that transfer data seamlessly about patient documentation and encounters to submit claims
• Doctor scheduling software that has real-time updates, web and mobile access, and includes shift scheduling software
2. No-Show Reschedules
When you have a patient that doesn't show up to their appointment, you can easily allow them to fall through the cracks. But, having to manually make lists and call patients can be very time-consuming. To keep patients from falling through the cracks, save time and automate no-show reschedules, you can create a No-show Recall which will reach out to patients automatically who don't show up and haven't been rescheduled.
3. Online Patient Bill Paying
There's a patient A/R service that’s tech-enabled you can use to add on to your EHR/PM that will take over your practice's patient A/R inside a 0 to 90 day period of time to:
• Eliminate calls
• Expedite patient cash flow
• Keep patients from being turned over to collections
This service supports major billing practices too like Autopay and the ability to store a credit card on file, standard billing with paper, payment plans, digital statements as well as automated A/R follow-up through calls, texts, emails, live-chat, direct mail and push notifications.
4. Build a Website
Like all other businesses, medical practices require an online presence for their potential patients to find them. Modern patients won't be able to find you without online visibility and if you don't have a website, they might not take your medical practice seriously. Either way, you'll be losing out on new patients by not having an online presence. Building a website will allow patients to find you. You can also provide more detailed information to your patients on your website too to let them know:
• What they can expect from their initial consultation
• How they can get the most out of their visit to your practice
• What types of preparations they'll have to make
Building a website will help you avoid pre-appointment visits or lengthy phone calls by including information on your website about your practice's services.
5. Adding Telemedicine
The telemedicine field today is changing quicker than ever. With the advancements in technology today, the widespread accessibility and affordability to basic telemedicine tools do too. For instance, not only is there live video telemedicine technology available, but your patients are also experiencing online video chat apps (i.e. Facetime and Skype) and have the ability to use them through their mobile device and computer. It also is helpful to add emergency medicine scheduling into your telemedicine platform.
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